Help Centre

BONUS RULES

General bonus rules

1.1. Balkanix Limited periodically organizes promotional campaigns, which may include the granting of bonuses and prizes to players, in various forms, in accordance with the legislation in force and the Balkanix Limited Terms and Conditions (hereinafter referred to as the "Terms and Conditions" or "T&C"). These Bonus Rules form an integral part of the Balkanix Limited Terms and Conditions and, therefore, of the legally binding agreement between you and the operator. In the event of discrepancies between the provisions stipulated in the T&C, these Bonus Rules and the specific rules applicable to the respective bonus, the following order of priority shall apply: (i) the specific bonus rules, (ii) Bonus Rules and, respectively, (iii) T&C.

1.2. Bonuses will only be transferred to your gaming account, and their withdrawal is not allowed. Bonuses awarded are highlighted separately from the player's other playing funds, available for withdrawal at any time.

1.3. Unless otherwise stated, all offers are limited to one per account, meaning a maximum of one bonus per user, IP address, household, home address, email address, and shared computer environment

1.4. Balkanix Limited will determine eligible users and prizes at its sole discretion and reserves the right to offer a specific bonus to a specific player or group of players. You can only have one active bonus at a time. If you opt for a new bonus, the original bonus will be lost. For clarity, if a user is eligible for two or more bonuses at the same time, we reserve the right, at our sole discretion, to award any of them. If you do not wish to benefit from a particular bonus, you can opt out of it at any time by contacting our customer support service.

1.5. Each bonus granted is subject to the Balkanix Limited Terms and Conditions, these Bonus Rules, as well as the specific rules of the respective bonus.

1.6. Details regarding the conditions of participation, eligibility, award, clauses and specific details will be defined in the specific rules of each bonus, prize or offer and will be communicated to the eligible player segment.

1.7. Communications will be made publicly, on the official website, or through various communication channels previously agreed upon by the players for the transmission of such messages.

1.8. Bonuses may be subject to a wagering requirement (placing a bet a predetermined number of times) before they can be withdrawn. Additional requirements regarding maximum allowed stakes, eligible games for rollover or other specific conditions will be specified in the specific rules applicable to each bonus. If the bonus is subject to such requirements, any winnings generated can only be withdrawn after they have been met.

1.9. Bonuses may be subject to a maximum betting limit and a conversion limit, set by the organizer in the specific regulations for each bonus.

1.10. Any withdrawal request made before meeting the wagering requirements will result in the cancellation of the active bonus.

1.11. Balkanix Limited may decide, at its own discretion, to exclude a player from any promotional campaign, to withdraw the right to bonuses, or to close the player's account with immediate effect, in the event that the use of unfair gaming methods is found or suspected.

1.12. Methods of play considered incorrect may include, but are not limited to, any of the following:

1.12.1. any violation in any way of the T&C of Balkanix Limited, the Bonus Rules, or the specific rules of the respective bonus;

1.12.2. opening multiple accounts with the purpose of obtaining more bonuses and completing the required turnover for their release;

1.12.3. placing bets by a player or group of players who, due to bonuses, secure guaranteed profits regardless of the outcome of the events on which the bets were placed;

1.12.4. exclusive game with bonuses, simultaneously with the withdrawal of all minimum deposits required for promotion eligibility;

1.12.5. placing contradictory bets (e.g., hedge betting) or stakes that ensure a minimal win or loss to meet the wagering requirements of the bonus;

1.12.6. repeated placement or the formation of a betting pattern on markets where the chances of validation with odds of 1 are high (for example: Draw no bet (DNB), Asian totals, Asian handicaps, or on events from the Enhanced Odds section);

1.12.7. increasing the balance and subsequently significantly changing the playing pattern (types of bets, game structure, etc.) to meet the wagering requirements of the bonus;

1.12.8. bets with minimal profit margin, arbitrage, risk-free bets or hedge betting.

1.13. Games with 0% contribution to turnover: Jack and the Beanstalk, Starburst XXXtreme, Dead or Alive, Dead or Alive 2, Joker Pro, Spaceman.

1.14. Depending on the decision of Balkanix Limited, certain games may become unavailable at times for players who have an active bonus balance. If this restriction applies, the selection of games will be mentioned in the specific rules of each bonus.

1.15. Each category of games thus contributes to meeting the turnover requirements:

Slots (except those mentioned in the previous point 1.13) 100%
All live Games 10%
All board games and card games 10%
Video poker 10%
Plinko 10%

1.16. All bonuses granted as a percentage of a deposit will be calculated based on the actual amount deposited into the account, after deducting any fees and commissions related to the deposit.

1.17. Deposits made via Skrill, Neteller, or Paysafe Card are not eligible for bonuses.

1.18. Balkanix Limited's decisions regarding bonuses are final.

Types of Bonuses

2.1. Bonus Money

2.1.1. It represents a bonus allocated in the bonus balance of the gaming account, consisting of a fixed amount or a percentage of the deposited sum.

2.1.2. Only one bonus can be active in the player's account at any given time. Bonuses are dedicated to the Sports or Casino sections and can only be used in the sections for which they were activated, on the specified games.

2.1.3. The bonus amounts awarded will have wagering requirements, terms of granting, and validity periods established by the specific rules and conditions, available in the My Account > My Bonuses > All Bonuses section, as well as in the communications sent to the player.

2.1.4. Withdrawal requests made before meeting the wagering requirements will result in the cancellation of the active bonus.

2.1.5. For deposit-linked bonuses: the offer must be activated BEFORE making the deposit; otherwise, the right to benefit from it will be lost.

2.1.6. All winnings generated from bets that contribute to the turnover of a bonus will be allocated to the balance from which they were placed and can only be withdrawn after fulfilling the bonus turnover requirements.

2.1.7. In the event that a bonus is cancelled or expires before the wagering requirements are met, all funds related to the bonus will be cancelled and forfeited, except for the initial deposits that have not been used in play.

2.1.8. Profits obtained from betting activities will be distributed according to the source from which the bet was placed. For example: the profit generated from placing bets using the bonus balance will be allocated to the bonus balance.

2.1.9. If both bonus funds and real funds, which can be withdrawn at any time, are available in the gaming account, the order of use is as follows: first the real funds (cash), then the bonus funds.

2.2. Free Spins: are free spins or rounds offered as a bonus, with a predetermined stake and dedicated to a specific game. After use, any winnings will be credited to the bonus balance. These winnings will have wagering requirements and a validity period of 72 hours (except in cases where the specific rules of each bonus state otherwise), information available in the My Account > My Bonuses > All Bonuses section and in the communications sent to the player.

2.3. Free Bet: represents a bet offered as a bonus, with a predetermined stake, which may be restricted to certain odds, events, or betting markets. Once the bet has been placed, any winnings will be credited to the real balance, with no wagering requirements, except in cases where otherwise specified in the specific rules of each bonus. The possible winnings from the Free Bet represent the Profit and are calculated according to the formula: Winnings = Stake x Odds – Stake.

2.4. Other promotional activities

2.4.1. Other Prizes: any other prizes offered to players, in accordance with the applicable legislation, with the T&C of Balkanix Limited and the specific terms and conditions.

Other bonuses and promotions

3.1. Two (2) goal lead - Advance payment:

3.1.1. This promotion is available to all registered users on Balkanix.

3.1.2. This feature is available from 18.10.2023, 00:00 CET, and may be disabled at any time at the operator's discretion.

3.1.3. The offer is valid for single, multiple, system bets, and Bet Builder bets placed on the 1X2 market (home or away win) before the start of the match. The offer is not available for live betting.

3.1.4. The offer does not apply to bets placed on the selection corresponding to a draw result (X) or bets with "Enhanced Odds" placed on the "Match Winner" market. Matches for which this option is available will display the message "Early Payout / Early Payout (EP/EP)" in the market description field.

3.1.5. Specifically, the following leagues and competitions are eligible for this promotion: Premier League (England), Bundesliga (Germany), Serie A (Italy), La Liga (Spain), Ligue 1 (France), Liga 1 (Romania), UEFA Champions League (Europe), UEFA Europa League (Europe), MLB (USA), NFL (USA), NBA (USA), Euroleague (Europe), NHL (USA), US OPEN (USA), Australian Open (Australia), Roland Garros (France), Wimbledon (United Kingdom).

3.1.6. Conditions for each sport, when advance payment is available:

  • Baseball – if your team is leading by 5 points;
  • American football – if your team is leading by 17 points;
  • Basketball – if your team is leading by 18 or 20 points;
  • Tennis – if your player is leading by 2 sets (applies only in men's Grand Slam tournaments);
  • Ice hockey – if your team is leading by 3 goals.

3.1.7. The offer does not apply to bets for which the "Cash Out" option has been used. In the case of multiple bets, the granting of early payment for a certain selection will not be retrospectively affected if the customer collects the amount for the remaining selections. All winnings will be credited as soon as this becomes possible, namely when the team is leading by two goals. If the bet has been fully cashed out, the offer is no longer applicable. In the event of a partial "Collection" and the team is leading by two goals, winnings are calculated on the remaining active stake.

3.1.8. In the case of the early payout offer for football matches, place a bet before the match starts on the 1X2 market (home or away win), and if your team leads by 2 goals at any time during the match, you automatically win without having to wait for the match to end!

3.1.9. If your bet becomes eligible for early payout, you will automatically receive the corresponding winnings. An eligible bet is paid in full if the chosen team leads by two goals (or by the number of points specified in the relevant section for each sport, point 3.1.6) at any time, regardless of the final result of the match.

3.1.10. If the bet was paid in advance according to this offer, you will not receive a second win if the selection regarding the match winner is correct.

3.1.11. Bets placed with the "Early Payout" option are not eligible to participate in other promotions - to participate in other promotions, the customer must place eligible bets on a regular market.

3.1.12. The operator reserves the right to restrict the use of this option by the client, without the need for justification or prior notification.

3.1.13. In case of dispute, the operator's decision is final and cannot be challenged.

3.1.14. Balkanix Limited T&C apply and Bonus Rules.

3.2. Boosted Odds

3.2.1. This feature is available to all registered users on Balkanix.

3.2.2. This function has been active since 18.10.2023 and can be deactivated at any time at the operator's discretion.

3.2.3. The “Enhanced Odds” feature is available for single, multiple, and system bets placed on the 1X2 market, with the Enhanced Chances indication, only on pre-match selections.

3.2.4. To benefit from this feature, the player must place a bet that has the mention "Enhanced Odds" displayed in the market description field.

3.2.5. Bets placed with the “Enhanced Odds” option are not eligible to participate in other promotions and cannot be combined with any other offer (accumulator bonus, early payout, risk-free bet, or other types of bonuses).

3.2.6. Balkanix Limited T&C apply and Bonus Rules.

3.3. 0% Margin

3.3.1. This feature is available to all registered users on Balkanix.

3.3.2. This feature has been active since 18.10.2023 and can be deactivated at any time at the operator's discretion.

3.3.3. The 0% Margin feature is available for single, combined, and system bets placed on the 1X2 market, with the 0% Margin indication, only on pre-match selections.

3.3.4. To benefit from this feature, the player must place a bet that has the mention "0% Margin" displayed in the market description field.

3.3.5. Bets placed with the 0% Margin option are not eligible to participate in other promotions and cannot be combined with any other offer (accumulation bonus, early payout, risk-free bet, or other types of bonuses).

3.3.6. Balkanix Limited T&C apply and Bonus Rules.

3.4. Accumulator Bonus of up to 100%

3.4.1. This promotion is available to all registered users on Balkanix.

3.4.2. This promotion has been active since 18.10.2023 and may be deactivated at any time at the operator's discretion.

3.4.3. To participate in this promotion, the player must place a bet containing at least three events. Each selection must be placed for a minimum odds of 1.40.

3.4.4. The value of the amplification that the customer can receive depends on the number of options selected on the ticket. All details about the Profit Amplifier, including the minimum number of options and the odds requirements, are displayed on the Promotions page.

3.4.5. Additional earnings will be added to the total earnings and are calculated using the following formula: Additional earnings = (Total odds * Stake - Stake) * Profit multiplier.

3.4.6. Only bets placed with real money are eligible for the promotion. Bets placed with bonus funds, free bets, or other bonuses are not eligible.

3.4.7. The operator reserves the right not to publicise the promotion, depending on the availability of sporting events.

3.4.8. The operator has the right to modify the terms of the promotion at their own discretion, with prior notification on the organiser's website. The operator also reserves the right to refuse to offer a bonus to the customer.

3.4.9. In the event of a dispute, the operator's decision is considered final and cannot be challenged.

3.4.10. Balkanix Limited T&C apply and Bonus Rules.

3.5. White score (Bore Draw) - Stake returned 100%

3.5.1. This option is available to all registered users on Balkanix.

3.5.2. This feature has been active since 18.10.2023 and can be deactivated at any time at the operator's discretion.

3.5.3. Markets available for the White Score option (Bore Draw) and can be marked with the sign “BD”:

  • Correct score;
  • Correct half-time/full-time score;
  • Half-time/full-time result.

3.5.4. The following leagues are eligible for this promotion: Premier League (England), Bundesliga (Germany), Serie A (Italy), La Liga (Spain), Ligue 1 (France), Liga 1 (Romania), UEFA Champions League (Europe), UEFA Europa League (Europe).

3.5.5. Place a bet before the match, on the market types mentioned above and marked with the sign "Draw No Bet (DNB)", and if the match ends with a 0-0 score, that selection receives odds of 1.

3.5.6. The “White Score” function is valid for single bets, accumulators, system bets, and Bet Builder bets placed before the match.

3.5.7. The odds of 1 are given after the placed bets have been closed. If, in the meantime, the player takes any action on the bet (for example, a partial or full withdrawal), the bet will no longer be eligible for the "Score Draw" offer.

3.5.8. To benefit from this feature, the player must place a bet that has the mention "White Score (BD)" displayed in the market description field.

3.5.9. The amounts obtained from bets placed on the "Score Draw (BD)" function are available for immediate withdrawal, without the need to place a new bet.

3.5.10. Bets placed using the "Scoreless Draw (BD)" feature are not eligible to participate in other promotions and cannot be combined with any other offer (bonus with wagering requirements, early payout, risk-free bet, or other types of bonuses).

3.5.10. The operator reserves the right to restrict the use of this option by the client, without providing a reason, but with prior notification to the client.

3.5.12. In the event of a dispute, the operator's decision is considered final and cannot be challenged.

3.5.13. Balkanix Limited T&C apply and Bonus Rules.

3.6. Cash Out

3.6.1. Cash Out is a feature that allows the user to close a bet before the end of the sporting event, in exchange for an amount calculated based on the timing of the Cash Out execution and the progress of the event(s) on which the bet was placed. The amount offered through Cash Out may be higher or lower than the initial stake. The value of the winnings may fluctuate during the course of the event(s). Users understand that the amount available for using the Cash Out function may differ from the initially displayed winnings amount. Placing a bet and immediately using the Cash Out function is not allowed.

3.6.2. The Cash Out feature is available only for certain bets and events. Balkanix Limited reserves the right to decide the selection of bets and events eligible for Cash Out, depending on internal policy, market conditions, technical interruptions, or changes in the circumstances of the event.

3.6.3. Bets placed using any type of bonus do not benefit from the Cash Out option. Any winnings obtained as a result of using the Cash Out feature do not contribute to the bonus turnover (if such a bonus is active and subject to a turnover condition).

3.6.4. The Cash Out option is available for a limited time and may be disabled at any time by Balkanix Limited. It is the user's responsibility to check the availability of the Cash Out option both at the time of placing the bet, and at the time they wish to use this feature.

3.6.5. The value offered through Cash Out is calculated automatically, depending on the circumstances of the event and market fluctuations. Balkanix Limited does not guarantee a specific Cash Out value and cannot be held responsible for any losses resulting from the use of this feature.

3.6.6. Once the user has confirmed the Cash Out, it becomes final and irreversible. The user accepts the amount displayed at the time of the Cash Out request, and Balkanix Limited will not make adjustments after confirmation, except in cases where the normal operation of the Cash Out option is affected by technical interruptions, including (but not limited to) those caused by the user’s loss of internet connection. If the Cash Out function is used, the final result of the sporting events will no longer have any effect on the amount withdrawn through the Cash Out function.

3.6.7. For clarity, in situations where an error (obvious or not) of any kind occurs, once this error is identified, the Cash Out function can be disabled for those affected bets. If the use of the Cash Out function was mistakenly accepted or was accepted and an error was later identified that may affect the bet that benefited from the Cash Out function, then the Cash Out transaction will be cancelled, and the respective bet will continue to be conducted according to the initial terms agreed upon by the player at the time of placing the bet. If multiple attempts are made to place bets and use the Cash Out feature for the same events before the error is identified and/or corrected, then these bets will be cancelled.

3.6.8. Balkanix Limited may set, at its own discretion, limits on the use of the Cash Out function, including daily limits or for certain types of events. Furthermore, Balkanix Limited reserves the right to limit (fully or partially) the use of the Cash Out function in case of suspicion of abuse or irregular behaviour.

3.6.9. Balkanix Limited reserves the right to modify, suspend or discontinue the Cash Out function at any time, for a fixed or indefinite period, depending on the internal decision of Balkanix Limited.

Tournament Rules

4.1. The tournament is a periodically organised competition, available on the website Balkanix in the "Tournaments" section, which aims to promote the services and games offered, by awarding bonuses to the players designated as winners.

4.2. Mechanism:

4.2.1. In the “Tournaments” section of the site, all available tournaments are listed.

4.2.2. All users can participate in a future or ongoing tournament using the “Participate” option.

4.2.3. Members registered to participate in the tournament will have a predetermined period of time to accumulate points.

4.2.4. Any valid bets placed before the start of the tournament will not be considered for the tournament ranking.

4.2.5. If two or more participants designated as winners have the same number of points, the one who first reached that score will take the higher position.

4.2.6. The selection of Games / Tables / Leagues participating in the tournament is displayed on the page dedicated to each available tournament. Users can only bet on the specified games / tables / leagues to accumulate points in the ranking.

4.3. Information and rules of the game. The following information will be displayed on each page of the tournament, in the terms and conditions section:

4.3.1. Status – The status of the tournament can be: Active / Completed.

4.3.2. The validity period of the tour.

4.3.3. The criteria for accumulating points by a participant and the method of calculating them.

4.3.4. The total earnings fund and the method of distributing them according to the accumulated score.

4.3.5. Minimum participation criteria for the tournament.

4.3.6. If applicable, the minimum eligible stake that the participant must place to accumulate points.

4.3.7. The minimum number of participants required to start the tournament. If this predetermined number is not reached by the start of the tournament, it will be cancelled.

4.3.8. The minimum number of participants required for awarding the prizes. If this predetermined number is not reached by the time the tournament ends, it will be cancelled.

4.4. The rules and availability of the tournament may be changed by the organiser at their own discretion without prior notice to the players.

Store Rules

5.1. In the Shop, a player can convert the current balance of bonus points into Bonuses, Bonus Spins, and Free Bets (information about the value of bonus points will always be available to players on the shop page), for which the following conditions apply::

5.2. Bonuses:

5.2.1. After changing the bonus points for that bonus, the player will have 10 days to meet the wagering requirements of 40x the bonus value.

5.2.2. The maximum amount that can be released from the bonus will be equal to 5 times the initial value of the bonus. For example: the maximum amount that will be credited to the real money balance, for a 50 RON bonus, will be 250 RON.

5.2.3. The bonus is valid only in the Casino section. This cannot be used in other sections (Live Casino, Sports, Virtual Sports).

5.3. Bonus Spins:

5.3.1. After changing the bonus points for bonus spins, the player must activate the bonus spins from the Profile section and play them within 7 days of purchase.

5.3.2. Winnings obtained from bonus spins will be credited as a bonus which must be wagered 40 times.

5.3.3. A player has 10 days to meet the turnover requirements for the bonus.

5.3.4. The maximum amount that can be released from the bonus account into the real money account will be 250 RON, any amount exceeding this value will be cancelled.

5.4. Free bets:

5.4.1. The free bet will be valid only in the Sports section, it will not be available in other sections (Virtual Sports, Casino, Live Casino, etc.).

5.4.2. The free bet must be activated within 24 hours of receipt. The player must place the bet and roll over the winnings within 30 days of activating the Free Bet.

5.4.3. The free bet must be used only once, at its full value. Winnings from the free bet will be credited to the player's real money account, after deducting the initial value of the free bet. The player must wager the winnings at least 3 times, at odds of minimum 1.5, before requesting the withdrawal of funds.

5.5. A player can now accumulate bonus points for the Shop as follows:

  • For every 50 RON wagered on casino games, 1 bonus point is awarded. Bonus points are awarded only for stakes made with real money.
  • 1% of each deposit will be credited as bonus points (100 RON = 1 bonus point).
  • Participation and ranking in the top positions in the standings of domestic tournaments can award bonus points, if these tournaments have a prize fund in bonus points.

5.6. Terms and Conditions of Balkanix Limited apply.

Gamification

6.1. Gamification consists of 4 elements:

  • Bonus Points;
  • Weekly challenges;
  • Unique challenges;
  • Book collections;

6.2. All registered users are eligible to participate in any or all of the gamification elements.

6.3. Bonus Points:

6.3.1. The player can now accumulate Bonus Points as follows:

  • By completing the Weekly Challenges;
  • By participating and placing in the top positions in domestic tournaments.

6.3.2. Bonus Points have no intrinsic value, cannot be used for betting, and do not have a corresponding value in RON to be converted and subsequently withdrawn. They may only be used to obtain benefits, as indicated in Section 6.

6.4. Weekly challenges:

6.4.1. By placing bets on the site in the Casino and/or Sports Betting section, players automatically agree to participate in the weekly challenges.

6.4.2. The weekly challenges are divided into two sections: Sport and Casino. The player can choose to complete any of the sections or both. The conditions of each challenge can be communicated by Balkanix to the participants both through its own website and through the communication channels for which the participant has given consent.

6.4.3. The challenge is considered "completed" after the player has fulfilled all the conditions of an individual challenge.

6.4.4. By completing each individual challenge, the player receives one or more Bonus Points, as follows: in the Sports section, the Bonus Points for completing each challenge are calculated as follows: a stake of 50 RON placed yields a gain of 1 (one) Bonus Point. Each challenge in the Sport section has a mandatory minimum stake. The challenge is considered "completed" once the bet is settled as "won" or "lost"; in the Casino section, each challenge has a set number of Bonus Points that the player will receive as a reward. The more complex the challenge, the more Bonus Points the player will receive for completing it.

6.4.5. In addition to the Bonus Points earned for each individual challenge, the player may receive an additional 50 Bonus Points for completing 20/40 Weekly Challenges in a week for each individual section (which means the player can earn 50 Bonus Points for completing 20/40 challenges in the Sports section, as well as 50 Bonus Points for completing 20/40 challenges in the Casino section).

6.5. Unique challenges:

6.5.1. Completing each challenge will automatically award the Bonus Points amount as a reward, which will be added to the player's total Bonus Points balance.

6.5.2. A player may choose any challenge and play to complete it; no specific order must be followed.

6.6. Book collections:

6.6.1. There are 5 common collections and 2 exclusive collections, each collection consisting of 10 cards with elements.

6.6.2. The player can purchase cards using accumulated Bonus Points.

6.6.3. Exclusive collections become available to a user when they complete at least 3 regular collections.

6.6.4. Types of bonuses that the player can receive:

6.6.4.1. Bonus Spins:

6.6.4.1.1. After changing the Bonus Points for bonus spins, the player must activate the bonus spins in the Profile section and play them within 7 days of purchase.

6.6.4.1.2. Winnings obtained from bonus spins will be credited as a bonus that must be wagered 40 times.

6.6.4.1.3. The player has 10 days to meet the wagering requirements for the bonus.

6.6.4.1.4. The maximum amount that can be transferred from the bonus account to the real money account will be 250 RON; any amount exceeding this value will be cancelled.

6.6.5. For completing each collection, that is, for acquiring all the books in a collection, the player will receive a bonus allocated to that collection.

6.6.6. The bonus will have a wagering requirement of 1x on any game in the Sport or Casino section before it can be withdrawn.

6.7. The general terms and conditions apply.

Terms and Conditions Mega Round

7.1. The following represent the terms and conditions applicable to the Mega Round promotional mechanism. Mega Round is a gamification feature and a bonus mechanism available to all registered users on the platform. This allows the accumulation and use of attempts to spin a virtual prize wheel. Each spin guarantees a randomly determined prize. The prizes include Bonus Money (with 1x wagering), Bonus Money (with 30x wagering), or free spins at the casino.

7.2. Obtaining samples

7.2.1. Players receive one attempt for every 500 RON wagered on games eligible for the Mega Round. A player can have a maximum of 3 (three) attempts during a calendar day. Attempts are only granted for bets made with real money.

7.2.2. A player may hold a maximum of 10 (ten) attempts in their balance at any given time. Additional attempts will not be granted until the attempt balance falls below this limit.

7.3. Mechanism:

7.3.1. Each spin within the Mega Round requires the use of one attempt.

7.3.2. The spins are manually initiated by the player by pressing the "Spin" button.

7.3.3. Each spin results in the awarding of a prize, determined randomly.

7.3.4. All spins guarantee the awarding of a prize.

7.4. Available prizes

7.4.1. Free spins at the casino granted for specific games. Winnings from these spins are subject to a 40x wagering requirement and are valid for 7 (seven) calendar days. The maximum amount that can be transferred from the bonus account to the real money account will be 500 RON; any amount exceeding this value will be cancelled.

7.4.2. Bonus Money (1x wagering) allocated for specific games. They are subject to a 1x turnover, valid for 7 (seven) calendar days. The maximum possible withdrawal: five (5) times the initial value of the bonus.

7.4.3. Bonus Money (30x wagering) allocated for specific games. They are subject to a 30x turnover, valid for 7 (seven) calendar days. The maximum possible withdrawal: five (5) times the initial value of the bonus.

7.5. The probabilities assigned for winning the prizes are as follows:

Probability Prize type Amount (RON for bonus money)
0.0014% Bonus Money (1x turnover) 5,000
1.9544% Bonus Money (30x turnover) 25
22.1704% Free spin 5
0.8725% Free spin 100
1.9544% Bonus Money (30x turnover) 75
0.8725% Bonus Money (1x turnover) 50
9.1493% Bonus Money (30x turnover) 10
1.3046% Bonus Money (30x turnover) 50
12.5418% Free spin 15
2.3105% Bonus Money (1x turnover) 25
12.5418% Free spin 15
3.4549% Bonus Money (30x turnover) 50
0.3294% Bonus Money (1x turnover) 100
8.3718% Free spin 20
22.1704% Free spin 5

7.6. Conditions of use and control

7.6.1. The player must manually initiate each spin.

7.6.2. Attempts are used individually; there are no auto-play options or multiple simultaneous spins.

7.6.3. The number of available attempts is displayed to the player before and after each spin.

7.6.4. The result is displayed immediately, through a message or an animation in the interface.

7.6.5. All rotations are processed individually. Rotations cannot be interrupted or scheduled.

7.6.6. Mega Round attempts do not expire, except in cases where explicitly stated in a promotion. However, they can be removed during promotional resets or platform updates.

7.6.7. Only amounts wagered on eligible casino games contribute to the accumulation of attempts. Bets placed on other verticals (for example, sports betting) are not taken into account.

7.6.8. The maximum number of attempts that can be held simultaneously is 10. Attempts made beyond this limit are not credited.

7.7. The general terms and conditions apply.

Match Cash Rules

8.1 Overview

Match Cash is an interactive digital puzzle available on the gaming platform as the main gamification feature. During each round, players match coloured pieces on the board to remove them and earn points, with each removed piece worth one point. As pieces are removed, new ones fall into their place, allowing players to create cascades and chain reactions that generate additional points. Players compete asynchronously in high-intensity rounds to achieve the highest possible score within a limited time frame.

  • Type of functionality: No payment is required for participation; entry into the competition depends on the player's activity on the platform.
  • Objective: Achieving a higher score than the other participants (represented by bots) within a limited time and a limited number of moves.

8.2 Winning Bonus Points

Bonus Points are the virtual points (Attempts) used to enter matches. These have no direct cash value, are earned through activity on the platform, and cannot be used for casino or sports betting activities.

  • Casino Activity (Turnover): Players earn 1 Bonus Point for every 50 RON (or equivalent) wagered on any casino games or sports betting.
  • Deposits: Players can receive Bonus Points equal to 5% of the deposited amount.
  • Retention Features: Bonus Points are awarded through the Daily Reward calendar and progression on the Crown Road levels.

Daily Reward - This feature combines a daily login and deposit reward over 7 days with a cumulative reward over 30 days. Players receive a reward for each day they log in, with rewards increasing throughout the 7-day cycle, and special days offering Bonus Money to encourage consistent engagement. In addition to the daily rewards, there is a monthly progress bar that fills up each time the player claims a reward. When the player reaches key milestones, as set by the operator (such as Day 8, Day 15, Day 22, Day 30), players unlock additional cumulative rewards alongside the usual daily rewards.

Criteria for claiming the daily reward. To claim the daily rewards, users must make a deposit at the casino. The deposit amount depends on the user's segment.

If the user has not logged in, the daily reward progression resets to day 1.

User segment Minimum deposit to unlock daily rewards
1 50 RON
2 100 RON
3 150 RON
4 350 RON
5 750 RON
6 1,250 RON
7 2,500 RON
8 3,500 RON
9 5,000 RON

Crown Road - Crown Road serves as the main progression system for the user, providing a visual map of their journey and long-term milestones. When a player achieves one of the top three positions in the match results window, they are awarded Experience Points (XP). These Experience Points accumulate on the Crown Road screen, allowing players to track their progress towards the next stage.

Once a user collects a certain amount of XP, they reach a new level and are rewarded with Free Spins at the Casino or Bonus Money. Advancing through these levels can also unlock access to new types of game boosters, enhancing the variety of scoring strategies available for future matches.

Boosters - Before the start of a match, players strategically select a single booster to influence their scoring potential. The game offers 12 distinct boosters that become gradually accessible as players progress through Crown Road. During the match, removing the blue pieces charges the booster ignition bar, and once it is full, the booster becomes available for manual activation. Depending on the specific type selected, the booster removes pieces in various patterns - such as a specific column, a row, a square-shaped area, or even every piece of a chosen colour to enhance board control and generate high-value cascades.

8.3 Mechanics of the Match Cash Board and Determining the Winner

Once a player has selected their Entry Cost in Bonus Points and chosen a single Booster, the high-intensity round of 70 seconds begins.

  • Game Board: The board consists of a grid populated with coloured pieces based on RNG. As the pieces are matched and removed, new ones fall from the top of the screen into the empty spaces. This mechanic allows players to plan combos and chain reactions, which generate additional points in a single move.
  • Sliding Mechanics: Players interact with the board by manually sliding adjacent stones to create matches of three or more identical pieces.
  • Sheet Metal Mechanics: Players slide the coloured stones to create matches of 3 or more pieces. Each piece removed from the board is worth exactly one point.
  • Special Items and Boosters: Matches of 4 or more pieces create special items that clear larger areas (rocket, bomb, or disco ball). These objects are triggered when matched in a row with pieces of the same colour. Additionally, removing the blue pieces charges a preselected Booster (e.g., the Rocket) for massive board clearance.

Determining the Winner - At the start of a match, the system generates a competition room containing the player and three computer-controlled opponents. Each opponent's score is dynamically calculated based on the player's historical average score and the current win rate to maintain a balanced competitive environment. If the player's average win rate is below 50%, the system assigns the bots random scores that are lower than the player's average score. However, if the user's average win rate exceeds 50%, the computer opponents are set with random scores higher than the user's average to ensure the win rate aligns with the brand's economic balance.

If the player achieves the highest score among the competitors (bots), they are awarded the designated prize of the room.

8.4 Available Rewards

Rewards are strictly non-monetary incentives of the platform or in-game currency.

  • Free Spins at the Casino – credited to specific games. Winnings are subject to a 40x wagering requirement. Valid for 7 days.
  • Bonus Money Turnover 30x – linked to specific games. Subject to a turnover requirement of 30x, valid for 7 days. Maximum withdrawal: 5x the original bonus amount.
  • Experience Points, XP (In-game Reward): Used to progress through Crown Road to unlock level rewards and new boosters.

Match Rewards Table

Cost in Bonus Points Free Spins Casino Reward Bonus Money Reward
5 5 0
10 10 0
15 15 0
20 0 25 RON
25 0 30 RON
50 0 75 RON
100 0 150 RON
150 0 200 RON
300 0 400 RON
500 0 650 RON

8.5 Segmentation and Balanced Competition

To ensure a fair and optimised experience, the game uses a User Segmentation system.

  • Dynamic Rewards: The reward structures for Daily Rewards, Tournaments, and Leaderboards are adjusted according to the player's segment.
  • Configurable Probabilities: The matching mechanism maintains a specific win rate percentage (50%) to ensure the correct distribution of rewards according to the brand's balance.

8.6 Controls and Game Conditions

  • Manual Entry: Players must select the Entry Cost (e.g., 10, 25, 50, 100 Bonus Points) and the booster before pressing "PLAY".
  • Input: Desktop gaming requires a mouse, while mobile gaming is optimised for touchscreens.
  • Balance Check: The game requires an update of the Bonus Points balance each time a user attempts a match.
  • Expiry: Bonus cash rewards usually have a duration of 60 days, unless otherwise specified.
  • Preconditions: Claiming certain Daily Rewards or Mission stages may require meeting a Minimum Deposit criterion (e.g., 50 RON).

8.7 Main Gameplay and Winning Matches

  • The player chooses a bet size in virtual currency
  • The higher the stake, the greater the casino's reward for winning a match
  • The player enters the match and must match three (or more) Bonus Points of the same colour on the board
  • Each successful match awards users points for each face that was successfully matched
  • The player has 70 seconds to make as many matches as possible
  • After the 70 seconds have expired, the user sees their placement in the match ranking
  • The leaderboard results consist of the user's score and the bots' scores, which are assigned randomly
  • In the event that the user obtains first place, they will receive the casino reward, for example:
  • User - 75 points - Reward 20 Free Spins
    • Bot 1 - 73 points
    • Bot 2 - 70 points
    • Bot 3 - 64 points
    • Bot 4 - 40 points
    • Bot 5 - 27 points
  • If the user finishes in 2nd place or lower, the user receives nothing

8.8 User Segmentation:

Casino bonuses for balancing the game for a user depend on the average amount of deposits made by users in a week. The thresholds from one segment to another are presented below. The larger the segment, the greater the casino rewards the user receives within the following game features:

  • Tours
  • Daily Rewards
  • Level Progression

Segment Thresholds:

Segment 1 RON 00
Segment 2 RON 150
Segment 3 RON 350
Segment 4 RON 700
Segment 5 RON 1,500
Segment 6 RON 3,500
Segment 7 RON 5,000
Segment 8 RON 11,000
Segment 9 RON 20,000

Mega Shoot Rules

The following represent the terms and conditions applicable to the general Mega Shoot promotion.

9.1 Eligibility

9.1.1 The MEGA Shoot promotion is available to all players registered on the remote gambling platform operated by Balkanix Limited.

9.2 About the game

9.2.1 MEGA Shoot is a gamification feature and a bonus mechanism available to all registered users on the platform, consisting of an interactive digital mechanism based on the simulation of penalty shootouts in football, used exclusively for the purpose of awarding promotional benefits to eligible players.

The MEGA Shoot promotion will be accessible to users through a dedicated button available on the operator’s platform.

Participation in the MEGA Shoot promotion does not involve or imply the payment of a separate entry fee in real money.

As part of this promotion, players participate in individual single-player sessions of penalty shootouts, where they interact with an automated system (a virtual goalkeeper controlled by artificial intelligence), with the results determined by the use of a random number generator (RNG). After each completed session (each match played), players accumulate leaderboard points – regardless of the result (whether they win or lose) – leaderboard points that are used exclusively to determine their position in the MEGA Shoot promotion leaderboards and, where applicable, to determine eligibility for promotional rewards within this promotion.

9.3 Game Mechanics

9.3.1 How to start

  • As part of the promotion, each session/match is initiated in the Lobby (the dedicated section within the operator’s platform, through which players can access the MEGA Shoot promotion and start their participation), where players are awarded free bonus points every 24 hours, representing the first level of bonus related to the MEGA Shoot promotional mechanism.
  • To begin, players select a bonus points amount for entry and press “Play” to initiate interaction with the virtual goalkeeper.

9.3.2 Penalty shootouts

  • In each session/match, players alternate between the roles of “Penalty Kicker” and “Goalkeeper”. To shoot or to defend, players select a target area on the goal surface within a set time frame. If the timer expires (i.e., the action is not performed within the allocated time), the system will automatically act and randomly select an area in order to determine the result and avoid session blockage.

9.3.3 Match results

  • The result of each match is determined by using a Random Number Generator (RNG) to ensure complete fairness. The results are based solely on chance and are independent of the player’s behaviour, previous results, or the use of bonus points.
  • Matches usually consist of 3 shots for each participant; if the score is tied, the match continues with additional rounds until a final result is determined.

9.3.4 Interruptions

  • If the game fails due to a technical error, the amount of bonus points used for participation will be refunded. However, if a player manually leaves the game, voluntarily interrupts the match/session, or disconnects during a match/session, it is considered a loss and no bonus points refund is granted.

9.4 Bonus Points

9.4.1 A player can accumulate bonus points for the Shop as follows:

  • For every 50 RON wagered on casino games, 1 bonus point is awarded. Bonus points are awarded only for stakes made with real money.
  • 1% of each deposit will be credited as bonus points (for example 100 RON = 1 bonus point).
  • Participation and ranking in the top positions in the standings of domestic tournaments organised by the operator can award bonus points, if these tournaments have a prize fund in bonus points.
  • By completing the Weekly Challenges;
  • MEGA Shoot: free daily bonus points

9.4.2 Bonus Points represent virtual units without intrinsic economic value, which cannot be used for placing bets and do not have a corresponding value in RON, being non-convertible and not subject to withdrawal.

9.5 Tournaments

9.5.1 Leaderboard points (LP)

  • Leaderboard points (LP) are virtual units used exclusively for ranking players within the MEGA Shoot promotion and have no monetary value, and cannot be converted or used for any other purpose.
  • These leaderboard points (LP) are awarded for each match played, with winning a match providing a higher number of points than losing.
  • The more bonus points players wager (use a higher number of bonus points to participate), the more leaderboard points (LP) they receive.

9.5.2 Team selection

  • Before entering the tournament, players choose one of the 48 real teams to represent. This choice is final for the duration of the promotion and is only available during the Big Tournament period.
  • STeam selection is accepted until the end of the group stage (including June 27, 2026).
  • Players can receive additional promotional rewards if their chosen team wins the actual Big Tournament.
  • The team selection is solely promotional and does not constitute a form of betting, and the MEGA Shoot gamification promotion in no way involves predicting or wagering on the outcomes of real events.

9.5.3 Daily tournaments

  • A new leaderboard starts every day at 00:00 UTC.
  • The top 10 players who earn the most leaderboard points within those 24 hours receive promotional rewards.
  • Promotional rewards for the tournament are granted only if 100 or more active players participate on that day. An active player is defined as any person who has played at least one MEGA Shoot match within a 24-hour period using bonus points obtained as a result of their activity carried out on the platform in accordance with the provisions of the article. 9.4.1, except for the free bonus points awarded as part of the MEGA Shoot promotion. Players who play exclusively with free bonus points awarded within the MEGA Shoot promotion are not considered active players and will not be included in the tournament leaderboard.

9.5.4 The Big Tournament

  • This is a special event that takes place over 42 days, from June 8, 2026 to July 19, 2026.
  • The total Leaderboard Points earned by a player throughout the entire period determine their position in the final leaderboard.
  • Players who play exclusively with free bonus points awarded within the MEGA Shoot promotion are not considered active players and will not be included in the tournament leaderboard.

9.5.5 Weekend Tournament

  • Once the Big Tournament ends, the Weekend tournament takes its place.
  • This tournament takes place from Friday to Monday (00:00 UTC). To participate, players must win 3 daily matches or use a Tournament Key.
  • Tournament rewards are only given if 100 or more active players participate on that day. An active player is defined as any person who has played at least one MEGA Shoot match during the week using bonus points obtained as a result of their activity carried out on the platform in accordance with the provisions of the article. 9.4.1, except for the free bonus points awarded as part of the MEGA Shoot promotion. Players who play exclusively with free bonus points awarded within the MEGA Shoot promotion are not considered active players and will not be included in the tournament leaderboard.

9.5.6 Tie-breaking logic

  • At the closing/completion of a tournament, for the purpose of determining the final leaderboard and awarding promotional rewards, in the event that two or more players have an equal number of points, the players’ positions in the leaderboard are automatically determined by successively applying the following tie-breaking criteria: firstly, the total number of victories obtained, and subsequently the goal difference (the difference between the total number of goals scored and the total number of goals conceded). These tie-breaking criteria are automatically calculated by the system to ensure a clear ranking of the final positions.

9.6 Promotional Rewards

9.6.1 Players earn bonus points for individual wins and bonuses through their progress in the leaderboards of tournaments organised within the MEGA Shoot promotion.

9.6.2 Winnings from the match

  • When a player wins a match, the promotional reward is calculated as twice the entry amount in bonus points (twice the value of the bonus points used to enter the match) minus a 10% commission. These bonus points are immediately added to the player’s bonus points balance.

9.6.3 Daily rewards selector

  • After winning a second match in a single day, players receive an additional promotional reward displayed on the post-match screen (in the interface immediately following the end of the match), consisting either of a reward related to the casino section (such as free spins or bonus money) or a reward related to the sports betting section (such as a free bet).

9.6.4 Team Selection Bonus

  • Players may become eligible for an additional promotional reward following the team selection made at the start of the promotion, if the team they have chosen wins the Big Tournament, with the reward to be granted after the conclusion of the Big Tournament and the confirmation of its final result.
  • To be eligible for this reward, players must meet certain conditions regarding their deposit history throughout the entire activity. The specific requirements regarding deposits applicable are detailed separately in the Terms and Conditions related to the special MEGA Shoot promotion on the occasion of the Big Tournament.

9.6.5 Tournament prizes

  • All promotional prizes/rewards won during the tournaments must be claimed manually by pressing the “Collect” button in the dedicated MEGA Shoot promotion pop-up window, which will appear upon first accessing the MEGA Shoot promotion after the rewards have been credited. These rewards do not have an expiration date and will remain available indefinitely, until the player accesses the MEGA Shoot promotion and activates the claim interface. After claiming, their use is subject to the standard wagering/turnover requirements and other conditions applicable to each type of reward, as set out in these Bonus Rules or, where appropriate, in the Terms and Conditions of the relevant special promotions.

9.7 Store

9.7.1 Players can use bonus points to access certain items available within the promotion, which can subsequently be used in activities carried out as part of the promotion. Although these elements can influence the speed of a player’s progress – for example, by increasing the number of leaderboard points accumulated – they do not affect the actual outcome of matches or the probability of winning, which is determined solely by a random number generator (RNG).

9.7.2 Currently, the Store offers:

  • LP Boosters (leaderboard points) – increase leaderboard point earnings by up to 50% for 3 matches. Players are limited to 5 boosters per day.
  • Emblems – are used to personalise the player’s profile within the promotion and have no effect on the activity carried out within the promotion.
  • Tournament Key – these provide access to the Weekend tournament without the need for 3 wins. The Tournament Keys become available with the opening of the weekend tournament.

9.8 Wagering/playthrough requirements related to promotional rewards

  • Free spins – these are subject to a 40x wagering requirement, with a maximum payout of 500 RON (representing the maximum amount that can be converted into real money and subsequently withdrawn after meeting the wagering requirement). These are only valid for casino games. Players have a period of 10 days to meet all applicable wagering/turnover requirements.
  • Bonus money – is subject to a wagering/playthrough requirement of 30x. The maximum amount that can be released is 5 times the initial bonus amount, representing the maximum sum that can be converted into real money and subsequently withdrawn after meeting the wagering requirement. Players have a period of 10 days to meet all applicable wagering/turnover requirements.
  • Free bets – are only valid for the sports betting section, must be activated within 24 hours of being granted, and used in full value. Winnings from the Free Bet are credited to the player’s real money account after deducting the initial value of the Free Bet (only the net winnings, that is the total amount won from the bet minus the initial value of the Free Bet, are credited to the player’s real money account). These winnings must be wagered at least 3 times on odds of 1.5 or higher within 30 days before they can be withdrawn.

9.9 Responsible Gaming

9.9.1 Balkanix reaffirms its firm commitment to promoting responsible gaming and player protection. The MEGA Shoot promotion is designed exclusively as an entertainment experience and must be used responsibly. In this regard, players are encouraged to use the tools available on the platform, including deposit limits, time-out periods, and self-exclusion options whenever they deem necessary, in order to maintain responsible behaviour and prevent potential negative effects associated with excessive use of the services offered.

9.10 Standard Terms and Conditions apply.